You can find answers to most common questions regarding JEK Travels and our services. If you don’t see the answer to your question, don’t hesitate to reach out and give us a call (866) 313-4170 or email us.
Every effort should be made to make your monthly payments. If you find yourself in a situation to where a payment can’t be made, please send us an email to make us aware.
Yes, JEK Travels understand the need to spread your vacation payments out over time.
We offer flexible payment plans to our clients. The availability of a payment plan is dependent on several sceneries the amount of time until your travel date from 1st deposit, and final balance due date set by supplier.
Monthly payments will be broken down for you on your invoice spreader out evenly.
For groups and customs trips we do not provide refunds nor do we transfer money. Individual trips please see our terms and conditions. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.
We accept Visa, MasterCard, and Discover. You also have the option to pay with money orders.
It will be your responsibility to find a new roommate, or you will be responsible to pay additional costs for the room occupancy change.
If your roommate cancels you will be responsible for the single occupancy rate change and your account balance will be adjusted to reflect change.